Privacy Policy

Norman's Overhead Doors

Who we are

Our website address is: https://garagedoorshawaii.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Jordan Hart
Jordan Hart
2024-01-16
Norman and his team were extremely friendly and responsive to my emergency needs. They were accommodating in every way and I will most definitely be using them again for all my residential garage door needs!
Leland Lam Yuen
Leland Lam Yuen
2024-01-09
Great service. Understand why they are so busy!
Brandon O
Brandon O
2022-10-14
My garage door broke and I scheduled with Norman’s Overhead Doors to repair my garage door. Jerame and Deven arrived and after looking at the door they suggested to change the door due to wood rot. They then showed/explained to me that wood rot was the root of the door problem. They changed the door, hauled the old door away, explained how to use my new door, and they cleaned up their rubbish. Although that is expected by every company, it was their customer service and knowledge that made my experience amazing and they went over and beyond. That’s why I took the time to write this comment!
Wayne Kikugawa
Wayne Kikugawa
2022-08-11
Great service and customer service too! I was trapped when the spring broke and in a bind to get out to work. Arrived in great time and explained other options to maintain my door for a longer, better performing life!
Jim Douglass
Jim Douglass
2022-01-17
My Mom's old garage door opener needed to be replaced. I talked to VAL around 10:00 AM, and JERAME showed up around 1:30 to begin the job. He was finished by 4:00 ....... New opener motor unit, new rail, new inside and outside switches, new safety lasers. The work was professional ..... very clean and tidy. I have used Norman's several times for repair, and will continue to use them in the future.
Jordan Hart
Jordan Hart
2024-01-16
Norman and his team were extremely friendly and responsive to my emergency needs. They were accommodating in every way and I will most definitely be using them again for all my residential garage door needs!
Leland Lam Yuen
Leland Lam Yuen
2024-01-09
Great service. Understand why they are so busy!
Brandon O
Brandon O
2022-10-14
My garage door broke and I scheduled with Norman’s Overhead Doors to repair my garage door. Jerame and Deven arrived and after looking at the door they suggested to change the door due to wood rot. They then showed/explained to me that wood rot was the root of the door problem. They changed the door, hauled the old door away, explained how to use my new door, and they cleaned up their rubbish. Although that is expected by every company, it was their customer service and knowledge that made my experience amazing and they went over and beyond. That’s why I took the time to write this comment!
Wayne Kikugawa
Wayne Kikugawa
2022-08-11
Great service and customer service too! I was trapped when the spring broke and in a bind to get out to work. Arrived in great time and explained other options to maintain my door for a longer, better performing life!
Jim Douglass
Jim Douglass
2022-01-17
My Mom's old garage door opener needed to be replaced. I talked to VAL around 10:00 AM, and JERAME showed up around 1:30 to begin the job. He was finished by 4:00 ....... New opener motor unit, new rail, new inside and outside switches, new safety lasers. The work was professional ..... very clean and tidy. I have used Norman's several times for repair, and will continue to use them in the future.